Description:

The Why - 
We are seeing intermittent memory leaks that are affecting network performance in one of our Cisco routers, therefore we will need to perform an emergency upgrade to IOS (operating system). The upgrade will require the router to reboot which may cause up to 15 minutes of downtime for a small segment of our network in Los Angeles. 

Details -
Work Start Time: February 5, 2017  1:00 AM PST
Work End Time:  February 5, 2017 5:00 AM PST.
Work Window: 4 Hours 
Actual Outage Estimated Time: 10-15 minutes or less 
Effect: Network Outage
Facilities: 624 Wilshire Blvd (1 Wilshire)
— Affecting Connectivity in 700 Wilshire Blvd (LAX2) & 609 W. 7th St. (LAX1), All Los Angeles, CA Clients

Our team will work quickly to ensure there is minimal downtime during this emergency maintenance.

If you have any questions on the process or any doubts please feel free to contact us anytime!

Thank you,

Sunday, February 5, 2017



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