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There are 2 Scheduled Network Impacting Issues. Learn more...
Maintenance Notice - Phoenix AZ - Facility Relocation (Scheduled) Critical

Affecting Other - Complete Data Center Relocation

  • 10/11/2024 15:00 - 10/11/2024 19:00
  • Last Updated 10/08/2024 15:58

Maintenance beginning Friday October 11th 2024 at 6:00PM EST / 3:00PM PST in our Phoenix Arizona Data Center (AZ1) ONLY.

We will be relocating our existing AZ1 (Phoenix AZ) rack space into a different facility in the same region.

We expect approximately 2-3 hours of downtime during the maintenance process for the relocation, including drive time.

Maintenance is expected to be reasonably quick and occur smoothly due to advance preparation by the new facility/team.

However, it takes time to de-rack equipment, drive to the new facility (just 20 minutes away), and re-rack equipment.

IP addresses will NOT need to change, though there may be a short period of time while routes update across the Internet. 

Maintenance Notice - Jacksonville FL - Facility Relocation (Scheduled) Critical

Affecting Other - Complete Data Center Relocation

  • 10/24/2024 16:00 - 10/25/2024 02:00
  • Last Updated 09/25/2024 12:33

RESCHEDULED FOR THURSDAY OCTOBER 24th 2024 DUE TO HURRICANE FORECAST IN FLORIDA.

 

Maintenance beginning Thursday September 26th 2024 at 4:00PM EST / 1:00PM PST in our Jacksonville Florida Data Center (FL1) ONLY.

We will be relocating/collapsing our existing FL1 (Jacksonville) rack space into the FL2 (Tampa) facility in the same region.

We expect approximately 8 hours of downtime during the maintenance process for the relocation, including 3-4 hours of drive time.

Maintenance is expected to be reasonably quick and occur smoothly due to advance preparation by the FL2 facility/team.

However, it takes time to de-rack equipment, drive to the new facility (3.5 hours away), and re-rack equipment.

IP addresses will NOT need to change, other than a small portion of IPs supplied directly by the old FL1 data center.